We strive to provide customer service that is friendly,
professional and efficient. And we aim to create a positive
environment that prioritizes patient care, teamwork, personal
responsibility, and efficiency.
Your pet's annual vet check-up will include a thorough physical exam and a conversation regarding medical history. A complete physical and medical history are critical to providing good patient care. A physical exam lets us see, feel, smell (when applicable,) and hear what is happening with your pet. No good diagnosis can be made without the physical examination. The medical history allows us to know the signs and symptoms that your pet is experiencing, what has been done for your pet in the past, as well as as any medications the pet is taking to ensure proper medication combination. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help determine the need for your pet's medical tests.
If your pet is being examined before a surgery, the doctor will discuss the general risks inherent to anesthesia and will likely suggest a few diagnostic and/or precautions to minimize those risks. Our doctors ALWAYS recommend pre-operative blood work to ensure that the internal organs are functioning well enough to metabolize and eliminate anesthetics. An intravenous catheter and fluids will also likely be recommended, and in some patients required depending on the age and medical condition of your pet. Depending on the surgery being performed and the physical condition of the patient, some pets may need more extensive work-ups prior to anesthesia and surgery, such as more in depth blood work, x-rays, ultrasound, etc. Your doctor should always tailor surgery and the pre-surgical work up to the specific needs of you and your pet. We try to provide estimates for every procedure. If you do not receive an estimate, we encourage you to ask for one.
In rare instances, your veterinarian may refer you to a specialist. Specialists are veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and oncology, etc. As general practitioners, most veterinarians are very adept in these fields, but some cases need the expertise of a specialist. Your veterinarian would maintain close communication with the specialist in order to provide your pet with the best care possible.